Last updated: June 2026
All ADURÉ products are sold exclusively through Amazon. As a result, all returns and refunds are processed directly by Amazon in accordance with their standard return policies.
Amazon Return Policy
Amazon generally allows returns within 30 days of delivery for most products in new and unused condition. The exact terms of your return will depend on the product listing, your Amazon account region, and the date of purchase.
To initiate a return, please visit your Amazon account, navigate to "Your Orders," and follow the return process for the relevant item. Amazon will provide you with a prepaid return label where applicable.
Condition of Returned Items
Items must be returned in their original condition and packaging to be eligible for a full refund. Products that have been used, washed, or damaged after delivery may not qualify for a return under Amazon's policy.
Damaged or Defective Products
If your ADURÉ product arrives damaged or defective, please contact Amazon Customer Service immediately through your account. Amazon will arrange a replacement or full refund at no additional cost to you.
If you wish to notify us directly of any product quality concerns, you are welcome to contact us at adurehome@gmail.com. We take all feedback seriously and use it to maintain and improve our product standards.
Refunds
Once a return is accepted and processed by Amazon, refunds are typically issued to your original payment method within 3–5 business days. Processing times may vary depending on your bank or payment provider.
Contact Us
For all return and refund requests, please contact Amazon Customer Service directly. For general enquiries about ADURÉ products, reach us at adurehome@gmail.com.